Introduction
Welcome to EaseLearn AI. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered educational platform.
By accessing or using EaseLearn AI, you agree to the terms outlined in this Privacy Policy. If you do not agree with our practices, please do not use our services.
Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name and email address when you create an account
- Profile information such as grade level and learning preferences
- Payment information when you subscribe to premium features
- Communication data when you contact our support team
Usage Information
We automatically collect certain information about your device and how you interact with our platform:
- Learning activity data, including topics studied and quiz performance
- Device information such as IP address, browser type, and operating system
- Usage patterns and interaction with AI tutoring features
- Images uploaded through our AI Vision feature (processed and not permanently stored)
How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our AI tutoring services
- To personalize your learning experience and adapt content to your needs
- To process payments and manage subscriptions
- To communicate with you about updates, features, and support
- To analyze usage patterns and enhance platform performance
- To detect, prevent, and address technical issues or fraudulent activity
- To comply with legal obligations and enforce our terms of service
Data Storage and Security
We implement industry-standard security measures to protect your personal information:
- Data encryption in transit and at rest
- Secure authentication protocols
- Regular security audits and vulnerability assessments
- Limited access to personal data by authorized personnel only
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to maintain the highest standards.
Third-Party Services
We may use third-party service providers to support our platform operations:
- Cloud hosting providers (AWS, Google Cloud Platform)
- Payment processors for subscription management
- Analytics services to understand user behavior
- AI and machine learning service providers
- Email communication services
These third parties have access to your information only to perform specific tasks on our behalf and are obligated to protect your data in accordance with this Privacy Policy.
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data (subject to legal obligations)
- Data Portability: Receive your data in a structured, machine-readable format
- Opt-Out: Unsubscribe from marketing communications at any time
- Withdraw Consent: Withdraw consent for data processing where applicable
To exercise these rights, please contact us at [email protected]
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience:
- Essential Cookies: Required for platform functionality and authentication
- Analytics Cookies: Help us understand how users interact with our platform
- Preference Cookies: Remember your settings and personalization choices
You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality.
Children's Privacy
EaseLearn AI is designed to be used by students of all ages. For users under 13 years of age, we require parental consent before collecting personal information. We comply with applicable children's privacy laws, including COPPA (Children's Online Privacy Protection Act).
Parents or guardians can review, modify, or delete their child's information by contacting us at [email protected]
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our platform and updating the "Last Updated" date. Your continued use of EaseLearn AI after such changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: